SHIPPING POLICY
Standard Processing Times
Ready Stock Orders
Ready stock orders are processed within 24–48 hours after payment confirmation.
⸻
Customized Packaging Orders
Customized orders are processed within 3–5 business days after payment confirmation and design approval.
⸻
Bulk Orders
Bulk orders require 5–10 business days for processing depending on quantity and customization.
⸻
Urgent Orders
Urgent orders may be accommodated based on production schedule
Delivery times vary depending on your location and shipping / courier method selected
RETURN POLICY
Please note that all sales are final. We do not accept returns, refunds, or exchanges for any products purchased, except in cases where an item arrives damaged or defective.
We encourage customers to carefully review their order before completing their purchase and to inspect all items immediately upon delivery.
If you receive a product that is damaged, defective, or has been compromised during transit, please contact us within 48 hours of receiving your order. To help us assess and resolve the issue promptly, please provide your order number, a description of the damage, and clear photographs of the affected item and packaging.
Once the claim has been reviewed and approved, we will, at our discretion, provide a replacement for the damaged item or offer an appropriate resolution. Claims submitted after 48 hours of delivery may not be eligible for replacement.
Except for verified damaged or defective products, we do not offer refunds, returns, exchanges, store credits, or cancellations.
By placing an order, you acknowledge and agree to the terms of this Returns, Refunds & Exchanges Policy.
WHOLESALE INQUIRIES
At this time, we do not offer wholesale pricing, reseller programs, or bulk-order discounts. All products are sold at the listed retail prices through our store.